We’re sorry for the surprising exchange and recognize your cooperation and figuring out. Under, we’ve got some essential main points to proportion with you.
Repayment
To assist in making up for this modification, we’re giving you an Onboard Credit score within the worth of part an afternoon of your cruise fare paid. Moreover, we’re refunding 50% of all pre-paid day passes for Best possible Day at CocoCay within the type of an Onboard Credit score – this comprises Thrill Waterpark, Hideaway Seashore, Coco Seashore Membership, and any cabana purchases. Any new purchases for this stuff will likely be equipped at 50% of the unique value.
Shore Tours
Our Shore Tours workforce mechanically adjusted any impacted excursions in Best possible Day at CocoCay. Any excursions that might now not be rescheduled and any excursions equipped via exterior distributors will likely be refunded within the type of an Onboard Credit score in your SeaPass account.
Those credit will likely be mechanically implemented in your SeaPass account and can be utilized any place onboard. Any ultimate, refundable quantities on the finish of our crusing will likely be reimbursed in your card on record inside 14 trade days of ultimate disembarkation.
Kindly observe, some banking establishments would possibly take longer.
Please be at liberty to make use of this data for insurance coverage functions.
We thanks to your figuring out and hope you experience the rest of your time with us.
Sincerely,
Attract of the Seas