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HomeCruiseCarnival Problems Caution to Cruise Visitors The use of Mobility Scooters

Carnival Problems Caution to Cruise Visitors The use of Mobility Scooters


Carnival Cruise Line has contacted visitors booked in sure staterooms crusing aboard Carnival Jubilee about its coverage for accessibility scooters. This follows the similar letter despatched to visitors on two different Excel elegance ships, Mardi Gras and Carnival Birthday celebration.

A large cruise ship, the Carnival Jubilee, is docked at a bustling port.
Carnival Jubilee

It reminds visitors that their stateroom isn’t appropriate with all sorts of scooters and that the scooter will have to cave in for protected garage, or they received’t be capable to board.

Visitors Requested to Touch Carnival

It has reached out to visitors crusing June 15 thru December 28, 2024. “When you or any other visitor on your stateroom shall be touring with a scooter, it will have to cave in for protected garage in a chosen house within the stateroom,” wrote Colleen Oliverio, VP of Visitor Products and services, in a letter to booked visitors on Carnival Jubilee.
A wheelchair and scooter accessible ramp leading to the entrance of the Carnival Jubilee. A sign indicating accessibility for guests using scooters is positioned near the bottom of the ramp.

Visitors with non-collapsible scooters will have to touch the Visitor Get entry to workforce at 1.800.438.6744, ext. 70025. The cruise line has defined a number of choices. Visitors might exchange send and/or crusing date to safe an alternate stateroom, or they may be able to request a complete refund.

It says visitors who arrive for check-in with non-collapsible scooters and fail to tell the cruise line is also denied boarding. Scooters will have to be capable to be folded and saved in some way that permits a protected go out from the stateroom. They aren’t allowed to be saved in corridors or public spaces.

Visitors too can hire a smaller scooter fitted to their stateroom class. Alternatively, visitors with more than one scooters booked in combination will have to guide and pay for an absolutely out there stateroom with wider doors.

A red mobility scooter is parked indoors in front of a wall-mounted sign that reads,

Carnival Cruise Line says scooters is also sized at check-in to look in the event that they have compatibility very easily within the booked stateroom.  

The cruise line’s Visitors with Disabilities web page supplies all necessities for private mobility units, comparable to wheelchairs and scooters. The web page additionally features a hyperlink to the road’s most popular spouse for scooter apartment services and products.

This isn’t the primary time a mobility tale has made the headlines this month. Previous this month, a visitor was once denied boarding a P&O cruise send for no longer doing the right kind bureaucracy.

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